How Support Works

NyxGuard Manager is free forever. Support is built around community — not paywalls.

Community Discord Server

A private Discord server launching alongside the first public release — automatically accessible to everyone who installs and uses NyxGuard Manager.

The invite link is available inside the application after installation.

What the community covers

Installation Help

Stuck on setup? The community has seen it all — Docker configs, reverse proxy quirks, firewall rules.

Configuration

WAF tuning, GeoIP rules, SSL setup, custom nginx blocks — share configs and get feedback.

Reverse Proxy & WAF Rules

Discuss rule patterns, false positives, custom signatures, and real-world attack mitigation.

Bug Reports

Found something broken? Report it in Discord first for fast triage before opening a GitHub issue.

Feature Discussions

Propose ideas, vote on priorities, and influence what gets built in upcoming releases.

Community Collaboration

Help others, share homelab setups, contribute knowledge. Everyone starts somewhere.

Support Channels

Same software. Same features. For everyone.

The application is identical for every user. What differs is the support channel you get access to.

✦ Everyone

Community Channel

Every user gets full access to the community Discord from day one. Public channels, peer help, and community-driven answers — no conditions.

  • Public support channels
  • Community-driven answers
  • Bug reports & feature voting
  • Shared configurations & guides
  • Release announcements
★ Contributors

Dedicated Channel

For those who tip via Buy Me a Coffee, PayPal, or Revolut — or who actively contribute bug reports, testing, and community help.

  • Private dedicated support channel
  • Faster, more focused responses
  • Early access to pre-release builds
  • Direct input on roadmap priorities
  • Recognition as a project contributor

Not a reward gate — just a way to recognise the people who actively invest time or resources into keeping the project alive.

Every user gets the same full application — no feature locks, no tiers, no upsells.
The Discord server has open channels for everyone.
Those who actively contribute — bug reports, testing, community help, or a tip — get a dedicated channel for faster, more focused responses. Not as a reward gate, but as a way to recognise the people who keep the project moving.

Why This Model

Security tools shouldn't be paywalled

No Paywalls

Every feature, every update, every security fix is available to everyone — forever.

Community Scales

Community-driven products grow stronger over time. One developer answering everyone doesn't.

Transparency Builds Trust

You can read the code, audit the security, and understand exactly what runs on your hardware.

Sustainability

Long-term credibility matters more than short-term monetization. No artificial upsells. Ever.

Built for Homelabs

Homelab builders and small teams deserve production-grade security without enterprise pricing.

Focused & Honest

NyxGuard Manager is built for sustainability — not to extract maximum revenue from its users.